Emotional Intelligence Level 1

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About Course

What is Emotional Intelligence?

By quantifying and measuring the skills, the Emotional Quotient is able to accurately identify a person’s overall Emotional Intelligence.

Emotional Intelligence came into the spotlight when Daniel Goleman published his seminal work “Emotional Intelligence, Why It Can Matter More Than IQ” in 1995. Many researchers, training and development professionals have worked with the concepts and built tools and resources to help people better understand the EQ concepts.

Research over the last 25 years has shown that individuals who have developed their Emotional Intelligence are between 40 -122% more effective, especially in roles that require influencing and guiding other’s choices (such as leaders, sales and customer service). It has been said that the EQ (or understanding of Emotional Intelligence) will trump having a high IQ due to the power of Emotional Intelligence to assist in collaboration and productivity.

“The EQ training was an amazing experience.”      

                                                                                         ~ Clarissa Barnes, Training and Development

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Course Content

Course Outline

  • Lesson 1
    00:00

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