Most executives believe they recognize their people well. Many of their people would disagree.
The gap is rarely about how often leaders say thank you. It is about how they say it.

The Behavioral Diagnosis

DISC measures how people prefer to communicate, make decisions, and respond under
pressure. Those same preferences shape how a person receives appreciation.
A high D wants the result acknowledged quickly and directly. Extended praise reads as time
taken from the work. A high I values visibility, so a private note can feel incomplete. A high S
values sincerity and steadiness, and often prefers to be